We recently are coming off our most productive
year ever in the 23 year existence of the company. We believe that providing a
quality product along with outstanding customer service were the key factors
that drove our success in 2016. Not wanting to be complacent in 2017 we are
looking into ways to get better. Moving forward we are developing plans
internally and externally to gather info for improvement. Management is
currently working together to restructure the training program for our welders.
We are hoping this will have a twofold affect. First, a well-trained welder will
allow us to produce higher quality containers more efficiently, and secondly to
perfect our employee’s skills in different areas of the container building
process. We are hoping to gain external
information through surveys which will be distributed to new first time
customers after delivery has occurred. This will allow us to stay in touch with
customers to gain valuable feedback on the entire container purchasing process,
although still in construction phase we are working out final bugs to hopefully
help us achieve our goals and should be up and running soon. 2017 has been
great so far and we are really excited to see the new plans in motion to gather
the results and work our way to another record year!